Terms of Service for Wadi Rum Tours

1. Introduction

Welcome to Wadi Rum Tours (“we,” “us,” or “our”). These Terms of Service govern your use of our website (www.wadirumtours.com ) and participation in any tours, activities, or services offered by us. By accessing our website, booking a tour, or engaging in any of our services, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services.

 

2. Booking and Payment

  • Booking Confirmation: All bookings are subject to availability. Once you submit a booking request, we will communicate with you to finalize the details. A confirmed booking is only valid once you receive a confirmation email from us.
  • Payment Terms: Payment is not required at the time of booking. After we confirm your booking via email, payment instructions will be provided. Any outstanding balance must be settled before or upon arrival, as specified in the confirmation email.
  • Cancellation Policy: Cancellations must be made at least 48 hours prior to the scheduled tour to avoid penalties. Cancellations made within 48 hours of the tour or no-shows may result in charges.
  • Changes to Bookings: We reserve the right to modify or cancel any tour due to unforeseen circumstances, such as weather conditions, safety concerns, or insufficient bookings. In such cases, we will offer alternative options or a full refund.
 

3. Participant Responsibilities

  • Health and Fitness: Participants must ensure they are physically fit and capable of undertaking the chosen activity. Certain tours may involve physical exertion, uneven terrain, or extreme weather conditions.
  • Safety Guidelines: Participants must follow all safety instructions provided by our guides. Failure to adhere to these guidelines may result in removal from the tour without a refund.
  • Personal Belongings: You are responsible for safeguarding your personal belongings during the tour. We are not liable for any loss, theft, or damage to personal items.
 

4. Liability Disclaimer

  • Assumption of Risk: By participating in our tours, you acknowledge that desert activities, including camel rides, 4×4 drives, trekking, and camping, carry inherent risks. You voluntarily assume all risks associated with these activities.
  • Limitation of Liability: To the fullest extent permitted by law, Wadi Rum Tours and its affiliates, employees, and guides shall not be liable for any injuries, losses, damages, or expenses arising from:
    • Acts of nature (e.g., sandstorms, extreme weather).
    • Accidents or incidents during tours.
    • Delays, cancellations, or changes to itineraries due to unforeseen circumstances.
    • Personal health issues or pre-existing medical conditions.
  • Third-Party Services: We may partner with third-party providers for transportation, accommodations, or other services. We are not responsible for the actions or omissions of these third parties.
 

5. Intellectual Property

All content on the Wadi Rum Tours website, including text, images, logos, and videos, is the property of Wadi Rum Tours and is protected by copyright laws. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

 

6. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

 

7. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Jordan . Any disputes arising from these terms will be resolved exclusively in the courts of Jordan.

 

8. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. The updated terms will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.

 

9. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:
Email: info@wadirumtours.com
Phone: +962 (0) 795 445 966
Address: Near Khazali Mountain, Wadi Rum Protected Area, Jordan

 

Important Note

By using our website or participating in any of our tours, you agree to release, indemnify, and hold harmless Wadi Rum Tours , its owners, employees, and partners from any claims, liabilities, damages, or expenses arising from your participation in our activities or use of our services.