Privacy Policy for Wadi Rum Tours

1. Introduction

Welcome to Wadi Rum Tours (“we,” “us,” or “our”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website (www.wadirumtours.com ), book tours, or interact with our services. By using our website or services, you agree to the terms outlined in this policy.

 

2. Information We Collect

We may collect the following types of information:

 

  • Personal Information:
    This includes details you provide when booking a tour or contacting us, such as your name, email address, phone number, payment information, and any special requests (e.g., dietary needs or health conditions).

  • Usage Data:
    When you visit our website, we may automatically collect information about your device, browser type, IP address, pages visited, and time spent on the site. This helps us improve your experience and optimize our services.

  • Cookies and Tracking Technologies:
    We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. For more details, see the Cookies section below.

 

3. How We Use Your Information

We use the information we collect for the following purposes:

 
  • To process and confirm your bookings.
  • To communicate with you regarding your reservations, inquiries, or updates.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and resolve disputes.
  • To send promotional offers or newsletters if you have opted in to receive them.
 

4. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Here’s what you need to know:

 

  • What Are Cookies?
    Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, analyze site usage, and deliver a more personalized experience.

  • Types of Cookies We Use:

    • Essential Cookies: These are necessary for the website to function properly (e.g., remembering items in your cart or login details).
    • Analytics Cookies: These help us understand how visitors interact with our site so we can improve its performance.
    • Functional Cookies: These enable additional features, such as saving your preferences or language settings.
    • Advertising Cookies: These may be used to display relevant ads based on your interests (if applicable).

  • Your Choices Regarding Cookies:
    Most browsers allow you to control cookies through their settings. You can disable or delete cookies, but please note that doing so may affect the functionality of our website. For example, certain features may not work properly if essential cookies are disabled.

  • Protective Clause:
    By using our website, you consent to the use of cookies as described in this policy. If you do not agree to the use of cookies, you may adjust your browser settings or refrain from using our site. However, we are not responsible for any diminished functionality or issues caused by disabling cookies.

 

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

 
  • With trusted service providers who assist us in operating our website, processing payments, or delivering services (e.g., payment processors, hosting providers).
  • To comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
  • In the event of a business transfer (e.g., merger, acquisition, or sale), your information may be transferred as part of the transaction.
 

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

 

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, travel guides). These sites have their own privacy policies, and we are not responsible for their content or practices. Please review their policies before providing any personal information.

 

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to remove the information promptly.

 

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

 
  • Access, correct, or delete your information.
  • Object to or restrict the processing of your data.
  • Withdraw consent for marketing communications.
  • Request a copy of your data in a portable format.
 

To exercise these rights, please contact us using the information provided below.

 

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. The updated version will be posted on our website with the date of the last revision. Your continued use of our services constitutes acceptance of the revised policy.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@wadirumtours.com
Phone: +962 (0) 795 445 966
Address: Near Khazali Mountain, Wadi Rum Protected Area, Jordan